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How it works:


In order to book a massage appointment, you must create an account and log in.
Create your account using the work email address. You will receive on email an automatically generated password to activate your account. Please change the password from your account - Change password.


You can schedule an appointment with maximum 2 weeks before the date of the massage session. The massage program for next week will be released each Monday.


Log in: company email address + password. If your email address was not found in the database, please contact the admin of the application: admin@biobalance.


If you forgot your password, reset it from the Log in page - Reset password.


In case there are no slots available for the desired week, you have the option to enroll in the waiting list. If someone cancels a reservation, you will be notified and you can reserve it in maximum 15 minutes. If you don't reserve it, the appointment will be reassigned to the next person on the waiting list.


Prices: 50 minute session - 20 ron, 25 minute session - 10 ron.


Each studio is assigned to a therapist. Please find the legend in the application, below the massage program.


For any other issue encountered, please contact the admin - Admin


As a member of the Massage Program, I commit myself to respect the rules and regulations as follows:


A reservation can be cancelled up to 24 hours before.


If the cancellation of reservation is the same day/if I miss the appointment, the account will be blocked for 15 days without the possibility to schedule any massage session.


If the reservation is canceled due to massage therapists, I will be rescheduled for the next available date, with priority. *except particular situations (medical emergencies, sick leave)


Medical emergencies backed by referral from specialist have priority. If there are no places available, medical emergencies have priority and non-emergencies reservations will be rescheduled in the range immediately available. To schedule medical emergencies, contact admin - Admin.


In case of any condition of sick, please avoid to use the massage program.


For reasons of health, it is necessary for all guests to have a good hygiene or shower before massage session (especially for reflexotherapy).


Any dispute or difference which may arise with regard to the interpretation of these Rules shall be determined by the General Manager - Virgil Busuioc, whose decision will be final.




Admin: masaj@biobalance.ro